Help & Guides
Self-serve support · ResaleTruth
- Connecting your eBay account How to authorize ResaleTruth to sync your eBay sales, orders, and listings. Takes about 2 minutes. You can disconnect anytime.
- Importing your sales history How to import historical sales via CSV — for data older than 90 days, off-eBay sales, or migrating from another tracker.
- How we calculate your true profit How ResaleTruth computes net profit per item — every fee, every cost, every deduction, in the right order.
- Handling fees, shipping costs, and cost basis Which costs pull automatically, which you enter, and how to make sure your per-item numbers are accurate.
- Setting up your Resource Profile Resource Profiles let you pre-fill packaging costs for a category of item. Set it up once; apply it in one tap every time you list something similar.
- Exporting Schedule C How to export your Schedule C-ready profit and loss summary from ResaleTruth. One click, ready for your accountant or TurboTax.
- Cancelling or downgrading How to cancel Pro or downgrade to Free. Your data stays intact. No lock-in, no gotchas.
- Adding data from CSV, manual entry, and other apps How to get historical sales, off-eBay sales, and third-party platform data into ResaleTruth when the API can't see it.
- Reconciling sold, active, and draft items What each item status means, how items move between them, and how to catch the edge cases that cause 'my numbers look weird' problems.
- Consignment tracking How to track items you're selling on behalf of others — setting up consignors, splits, and payout tracking.
- How we count your store size (and what affects your plan) How ResaleTruth counts your items for plan limits — what's included, what isn't, and how to manage your count.
- Frequently asked questions Quick answers to the most common ResaleTruth questions — accounts, eBay connection, billing, data, and more.